Dispute Resolution

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Dispute Resolution 2014-06-30T16:19:02+00:00

If you are not satisfied with our services speak to your Finance Broker first and try to resolve the issue.

If you are unable to solve the problem with the Broker please contact;

AFG (Australian Finance Group)

Shirley Elliot

(08)9420 7888

100 Havelock St, West Perth, WA 6005

 shirley.elliot@afgonline.com.au

If the matter cannot be resolved directly you can contact;

COSL – The Credit Ombudsmen Services Limited who offer a free dispute resolution scheme.

Their Contact details;

Credit Ombudsman Services Limited (COSL)

Ph: 1300 78 08 08

www.creditombudsman.com.au

Alternatively, you can refer the matter to the;

Australian Securities and Investments Commission (ASIC)

1300 300 630.